Important Notice: SMS Campaign Delivery Delays Issue (EU)

Incident Report for ActiveTrail

Investigating

Dear clients,

Following a service interruption reported by our third-party provider, some clients may experience SMS delivery delays to EU destinations.
Previously queued messages will be delivered once full service is restored.

We will update with any progress.

Thanks
Posted May 07, 2026 - 17:21 IDT
This incident affects: SMS Service (Deliverability).