Important Notice: Whatsapp Campaigns Delivery Issue - RESOLVED

Incident Report for ActiveTrail

Resolved

Dear Clients,

The issue affecting WhatsApp templates with dynamic fields has been resolved.
All template functionalities are now fully operational.

Thank you for your patience.
Posted Apr 02, 2025 - 22:39 IDT

Investigating

Dear Clients,

Please be advised that there is currently an issue sending WhatsApp templates containing dynamic fields.
Until resolved, kindly use our new WhatsApp Template Builder to create templates without them.

We apologize for the inconvenience and appreciate your understanding.
Posted Apr 02, 2025 - 12:48 IDT
This incident affected: WhatsApp Service (Delivirability).