The issue affecting media file uploads in email campaigns and landing pages, as well as file-based contact imports, has been resolved.
All affected services are now operating normally.
Thank you for your patience and understanding.
Posted Oct 07, 2026 - 12:05 IDT
Identified
Dear customers,
We are currently experiencing an issue affecting media file uploads in email campaigns and landing pages.
File-based contact imports are also affected and are currently unavailable.
Our team is actively working to resolve the issue as soon as possible.
We apologize for the inconvenience and appreciate your patience.
Thank you.
Posted Oct 07, 2026 - 11:32 IDT
Investigating
Dear customers,
We are currently investigating an issue affecting a subset of customers hosted on one of our infrastructure environments. Impacted customers may experience service unavailability.
Our team is actively working to restore service as quickly as possible. We will provide additional updates as more information becomes available.
Thank you.
Posted Oct 07, 2026 - 11:17 IDT
This incident affected: User Account (Performance).